All Questions

Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.

Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.

Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.

No. Cashback is deducted from the platform’s commission (Z%), not your fees. It actually helps you attract new patients through incentives.

No. Cashback is deducted from the platform’s commission (Z%), not your fees. It actually helps you attract new patients through incentives.

No. Cashback is deducted from the platform’s commission (Z%), not your fees. It actually helps you attract new patients through incentives.

No. Cashback is a loyalty reward, not income — thus VAT/tax exempt.

No. Cashback is a loyalty reward, not income — thus VAT/tax exempt.

No. Cashback is a loyalty reward, not income — thus VAT/tax exempt.

Yes! Every completed booking qualifies — even with the same doctor.

Yes! Every completed booking qualifies — even with the same doctor.

Yes! Every completed booking qualifies — even with the same doctor.