Search
Categories
Tags
All Questions
What payment methods are supported?
Supported methods: Credit/Debit Cards (Visa/Master), Apple Pay, Google Pay, e-Wallets (e.g., stc pay, Fawry), and bank transfer.
Read More
496
What payment methods are supported?
Supported methods: Credit/Debit Cards (Visa/Master), Apple Pay, Google Pay, e-Wallets (e.g., stc pay, Fawry), and bank transfer.
Read More
110
What payment methods are supported?
Supported methods: Credit/Debit Cards (Visa/Master), Apple Pay, Google Pay, e-Wallets (e.g., stc pay, Fawry), and bank transfer.
Read More
66
Is payment secure?
Yes. We use SSL/TLS encryption, certified gateways (e.g., Tap Payments, Telr), and never store card data on our servers.
Read More
501
Is payment secure?
Yes. We use SSL/TLS encryption, certified gateways (e.g., Tap Payments, Telr), and never store card data on our servers.
Read More
203
Is payment secure?
Yes. We use SSL/TLS encryption, certified gateways (e.g., Tap Payments, Telr), and never store card data on our servers.
Read More
72
What’s the difference between prepayment and pay-on-visit?
Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.
Read More
532
What’s the difference between prepayment and pay-on-visit?
Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.
Read More
143
What’s the difference between prepayment and pay-on-visit?
Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.
Read More
274
How do I top up my wallet?
From "Wallet" menu → choose "Top Up" → enter amount → select payment method → complete. Funds are added instantly.
Read More
235
How do I top up my wallet?
From "Wallet" menu → choose "Top Up" → enter amount → select payment method → complete. Funds are added instantly.
Read More
450
How do I top up my wallet?
From "Wallet" menu → choose "Top Up" → enter amount → select payment method → complete. Funds are added instantly.
Read More
346
Do I receive an official invoice after payment?
Yes. An e-invoice is emailed to you, including service details, VAT number, and a certified e-stamp.
Read More
528
Do I receive an official invoice after payment?
Yes. An e-invoice is emailed to you, including service details, VAT number, and a certified e-stamp.
Read More
65
Do I receive an official invoice after payment?
Yes. An e-invoice is emailed to you, including service details, VAT number, and a certified e-stamp.
Read More
51