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All Questions

No. All doctors must be licensed by DHA, HAAD/DOH, or MOHAP. We verify licenses via Sheryan API or the official QR Code during registration.
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Yes. We use SSL/TLS encryption, certified gateways (e.g., Tap Payments, Telr), and never store card data on our servers.
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We do NOT store medical records. Only: service type, date, general diagnosis (e.g., "eye exam") — no sensitive details. Data is encrypted and compliant with UAE privacy regulations.
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No — unless you explicitly consent (e.g., file transfer request), or by legal order from health authorities (e.g., DHA) per UAE law.
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Yes. From "Profile Settings" → "Delete Account". We retain some records (e.g., invoices) for 5 years per legal requirements, but your profile is deactivated immediately.
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Only to improve service (e.g., doctor recommendations), and in anonymized form. Not used for external AI training without consent.
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