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All Categories Registration & Account 8 Booking & Appointments 8 Cashback & Rewards 8 Payment & Wallet 8 Support & Privacy 8
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Cashback (9) Booking (10) Wallet (10) DHA (2) Privacy (6)

All Questions

You can use cashback automatically as a discount on your next booking, or withdraw it to your bank account once you reach AED 50 (minimum threshold).
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Yes — cashback is applied automatically *after* manual discounts or coupons, giving you "added value" on top of your savings.
Read More 372

Supported methods: Credit/Debit Cards (Visa/Master), Apple Pay, Google Pay, e-Wallets (e.g., stc pay, Fawry), and bank transfer.
Read More 612

Yes. We use SSL/TLS encryption, certified gateways (e.g., Tap Payments, Telr), and never store card data on our servers.
Read More 625

Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.
Read More 726

From "Wallet" menu → choose "Top Up" → enter amount → select payment method → complete. Funds are added instantly.
Read More 350

Yes. An e-invoice is emailed to you, including service details, VAT number, and a certified e-stamp.
Read More 718

Every Thursday, earnings (minus commission) are deposited to your bank account. Minimum payout: AED 100.
Read More 142

Check card details, or try another method. If issue persists, contact support with a screenshot of the error.
Read More 359

No fees for bank transfer withdrawals. Minimal fees (AED 1–2) may apply for e-wallet withdrawals.
Read More 471