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How do I create an account on sehaSave?
You can register by clicking "Sign Up" and choosing "Patient" or "Doctor". Enter your details (email, phone, password), then verify via the confirmation link.
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Can I register as a doctor without a DHA license?
No. All doctors must be licensed by DHA, HAAD/DOH, or MOHAP. We verify licenses via Sheryan API or the official QR Code during registration.
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How do I activate my account after registration?
You will receive a confirmation email. Click the link to activate your account. If not received, check your spam folder or request a resend.
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Can I switch account type (e.g., from patient to doctor)?
No — account type is fixed. However, you may create a new account for the other role. One patient account and one doctor account per user are allowed.
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How do I recover a forgotten password?
Click "Forgot Password" on the login page and enter your email. You’ll receive an instant reset link.
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How do I join sehaSave as a doctor?
Register via "New Doctor", upload: 1) License copy (with QR Code), 2) ID, 3) Specialty certificate. We verify within 48 hours, then you start receiving bookings.
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Can I link my account to my family’s?
Yes! From "Profile" → "Dependents" → add family members (name & phone). You can book on their behalf.
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How do I change the platform language?
From the top navigation bar, select language (ع/En). We save your preference automatically.
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