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How do I book a medical appointment?
Search for a doctor/service → choose an available slot → complete booking details → optional partial payment → receive booking confirmation.
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Can I cancel or reschedule my appointment?
Yes, up to 24 hours before the appointment via "Booking History". Some clinics apply cancellation fees — indicated at checkout.
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198
What happens if I’m late for my appointment?
Depends on the clinic’s policy. Some doctors wait 15 minutes; after that, the booking may be canceled without refund. We recommend arriving 10 minutes early.
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Do you send appointment reminders?
Yes! We send reminders via email and WhatsApp 24 hours and 1 hour before your appointment.
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607
How do I check a doctor’s availability?
On the doctor’s profile page, you’ll find a calendar showing availability for the next 14 days. You can filter by day or session (morning/evening).
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383
How do I manage my availability?
From your dashboard, go to "Schedule Management" → set days/hours → add breaks or leaves. Updates reflect instantly for patients.
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Can I book multiple services in one appointment?
Yes, if the doctor allows it. Select "Additional Services" during booking, or contact the clinic directly.
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483
Can I request a specific doctor not in search results?
Yes. Use "Doctor Request" on the search page — we’ll reach out to invite them.
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