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All Categories Registration & Account 8 Booking & Appointments 8 Cashback & Rewards 8 Payment & Wallet 8 Support & Privacy 8
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Cashback (9) Booking (10) Wallet (10) DHA (2) Privacy (6)

All Questions

Supported methods: Credit/Debit Cards (Visa/Master), Apple Pay, Google Pay, e-Wallets (e.g., stc pay, Fawry), and bank transfer.
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Yes. We use SSL/TLS encryption, certified gateways (e.g., Tap Payments, Telr), and never store card data on our servers.
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Prepayment secures your booking and prevents commission leakage (may include extra discounts). Pay-on-visit allows cash/card payment at the clinic — but cashback eligibility may be delayed.
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From "Wallet" menu → choose "Top Up" → enter amount → select payment method → complete. Funds are added instantly.
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Yes. An e-invoice is emailed to you, including service details, VAT number, and a certified e-stamp.
Read More 718

Every Thursday, earnings (minus commission) are deposited to your bank account. Minimum payout: AED 100.
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Check card details, or try another method. If issue persists, contact support with a screenshot of the error.
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No fees for bank transfer withdrawals. Minimal fees (AED 1–2) may apply for e-wallet withdrawals.
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